MD JDM MOTORS
WARRANTY TERMS & CONDITIONS
IMPORTANT NOTICE
Shipping costs and labor charges are not covered under warranty. No exceptions apply.
WARRANTY COVERAGE PERIODS
Standard Replacement Engines: 90 days from delivery date (unless otherwise specified on sales receipt)
Performance Engines (including turbo, VTEC, i-VTEC, VVT, VVTi, GTE): 30 days from delivery date (unless otherwise specified on sales receipt)
Rotary Engines (Mazda RX-7, RX-8, 13B, 13BT/13BTT/20B): No warranty coverage (unless otherwise specified on product listing)
Performance Transmissions: 30 days from delivery date
Standard Replacement Transmissions: 90 days from delivery date (unless otherwise specified on product listing)
Warranty Start Date: All warranty periods begin when the customer takes possession of the item, either by signing proof of delivery for shipped items or at the time of in-store pickup.
Parts: Sold as-is with no warranty coverage
DEPOSIT TERMS & CONDITIONS
Deposits hold items for 30 days maximum
Full balance must be paid within 30 days of deposit date
After 30 days without payment, MD JDM Motors may release items from hold
No refunds issued after the 30-day period
Items must be picked up or shipped within 25 days of full payment
WARRANTY COVERAGE
What Is Covered
The following internal engine components are covered under our limited warranty:
Pistons, piston rings, and piston pins
Crankshaft and main bearings
Connecting rods and rod bearings
Camshaft and camshaft bearings
Timing chain and timing gears
Intake and exhaust valves
Valve springs, seals, and guides
Oil pump, push rods, rocker arms, and shafts
Engine block and cylinder walls (free from cracks or distortions that prevent normal operation)
Cylinder head (free from cracks or distortions that prevent normal operation)
What Is NOT Covered
The following external components and circumstances are excluded from warranty coverage:
External Components:
Intake and exhaust manifolds
Carburetors and distributors
Starters and emission control devices
Flywheels, clutches, and pressure plates
Water pumps, thermostats, belts, and hoses
Oil pans and valve covers
Sensors and electronic components (distributors, wires, computers, injectors, etc.)
Drive shafts, engine mounts, and half shafts
Turbochargers
Exclusions:
Damage due to customer or mechanic negligence
Engines that seize, lose compression, or suffer catastrophic failure due to improper installation or maintenance
Installations not performed by certified mechanics (warranty may be voided at MD JDM Motors' discretion)
WARRANTY CLAIM PROCEDURE
Requirements for All Claims
Professional Installation Required: We strongly recommend professional installation by a certified mechanic
Monitoring Period: Engines should be closely monitored during the first 50-100 miles after installation
Mechanic's Report: Valid mechanic's report required for all warranty claims
Certified Mechanic Only: Claims must include documentation from a certified mechanic
Defective Product Claims
To file a warranty claim, email the following to [email protected]:
Detailed written description of the defect with supporting photos and videos
Certification documentation from the inspecting mechanic
Mechanic's contact information for verification purposes
Note: The certifying mechanic may be different from the original purchaser.
Claim Resolution
Upon receiving complete documentation, MD JDM Motors will:
Review all submitted materials
Contact the certifying mechanic for verification
Determine whether to provide a refund for defective parts or request return for replacement
Require complete return of defective engines/transmissions (no missing parts)
Deduct any missing parts from replacement units
COMPANY RIGHTS & MODIFICATIONS
MD JDM Motors reserves the right to:
Perform maintenance, servicing, and repairs on products before sale
Use rebuilt or serviceable used parts in products
Exchange engines at company discretion when deemed necessary
Refuse warranty claims due to customer or mechanic negligence
Modify these warranty terms at any time without prior notice
CONTACT INFORMATION
Email: [email protected]
Phone: (301) 869-2400
For questions regarding warranty coverage or any other inquiries, please contact us using the information above.
This warranty supersedes all previous warranty terms and conditions. MD JDM Motors reserves the right to make changes to these terms without prior notification.
